We stand behind our products with a customer-friendly return policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of delivery.
All our products come with a quality guarantee. If you receive a damaged or defective product, we'll replace it immediately at no cost.
Simple 4-step return process
Call or WhatsApp us within 7 days of delivery to initiate return
Pack items in original packaging with all accessories and labels
We'll arrange free pickup from your address within 2-3 days
Receive full refund within 7-10 business days after pickup
Get 100% refund for eligible returns. No deduction for return shipping.
Refunds processed within 7-10 business days after we receive returned items.
Refund via bank transfer, mobile wallet, or store credit as per your preference.
Contact our customer service team to initiate your return
Phone Support
+923278384313
+923278384313
info@desihakeem.com
Hakeem Natural Products
Near Leopard Department
Karachi, Pakistan
You have 7 days from the delivery date to initiate a return. Contact us within this period to be eligible.
We provide free return pickup for all eligible returns. You don't need to pay any return shipping costs.
Yes, you can exchange for a different product of equal or higher value. Price difference will be charged separately.
Contact us immediately with photos of the damaged product. We'll arrange immediate replacement at no cost.
Refunds are processed via bank transfer, mobile wallet, or store credit based on your preference.
Generally no, unless the product is defective or damaged. Unopened products in original packaging are always returnable.