Privacy Policy

Welcome to Desi Hakeem (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit desihakeem.com, purchase our herbal products, or interact with our services. By using our website, you agree to this Policy.

• Contact & Order Details: name, email, phone, shipping address, and order information.
• Payment Info: processed securely by payment providers (we don’t store full card data).
• Usage Data & Cookies: device info, IP, pages viewed, session activity (for analytics, performance, and security).
• Support Messages: emails, WhatsApp, or chat messages for customer support.

• Process and deliver orders, provide invoices, and manage returns or exchanges.
• Improve the website, products, and overall customer experience.
• Respond to customer service requests and provide support.
• Prevent fraud, ensure platform security, and comply with legal requirements.
• Send service updates, order notifications, and relevant offers (you can opt out anytime).

We use cookies and similar technologies to remember preferences, analyze traffic, and personalize content. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

• Service Providers: logistics, payment gateways, analytics, and IT partners who process data on our behalf under confidentiality agreements.
• Legal & Compliance: if required by law, regulation, or to protect our rights and users.
• Business Transfers: in the event of a merger, acquisition, or asset sale.
• We do not sell your personal information.

We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure; please use the website responsibly.

• Access, correct, or update your personal data.
• Request deletion of your information where applicable.
• Opt out of marketing communications at any time.
• Disable non-essential cookies from your browser settings.

Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe a child provided us personal data, please contact us to remove it.

Your data may be processed outside your country. We take steps to ensure appropriate protection consistent with applicable laws.

We may update this Policy to reflect changes in our practices. The “Last updated” date will appear at the bottom. Continued use of the website means you accept the updated Policy.

For privacy questions or requests, contact us:

Last updated: 11/17/2025